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It’s bound to happen sooner or later… a bad review.  While you can do your best every single day, you will never be able to make everyone happy all the time. How should you react when you ...
Most hosts freak out when they get a negative review but negative reviews are good. They are necessary, lest your guests see you as “too good to be true.” Michelle explains how negative r...
In this age of internet and social media, if you are not making clever use of digital marketing, you are certainly missing the bus on reaching some potential guests. This is particularly true for a bu...
There was a time not so long ago when there was no rating system on Airbnb. In fact, there were very few AirBnB owners and they receive a lot of business without making very much effort. Â Yes, it used...
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